Order tracking

Track your order

Enter the tracking number from your shipping confirmation email to see where your parcel is right now.

Track a parcel

Paste the tracking number from your shipping confirmation email. You will be taken to the live carrier status.

Prefer to see everything in one place? Log in to your account to view order status and tracking links.

How it works
  1. Order confirmed

    You receive an order confirmation email within minutes of checkout.

  2. Prepared for dispatch

    Orders are packed within 1–2 business days (Monday–Friday).

  3. Shipped with tracking

    As soon as your parcel leaves our Ningbo fulfillment partner we email you the tracking number. Delivery usually takes 5–10 business days (Monday–Friday).

  4. Delivered

    Most orders arrive within 6–12 business days of purchase. Not there yet? Email support@zazazuboutique.com with your order number and we will chase it for you.

Questions about a delivery?
  • Company name: Shoplex Solutions s.r.o.
  • Company Address: Příčná 1892/4, Nové Město, 110 00 Prague 1, Czech Republic
  • Company nr.: 29718325
  • VAT nr.: CZ29718325
  • Phone: +1 760 523 0063
  • Email: support@zazazuboutique.com
  • Monday–Friday 09:00–17:00 PST; Weekends 11:00–16:00 PST

We aim to respond to your inquiries within 24 hours.